Refund policy

All sales of trading cards are final. Due to the nature of the collectibles market, no refunds or exchanges are offered once a product is purchased. Every item is accurately described, photographed, and handled with care. If a product arrives defective or damaged in transit, contact us within 10 days of delivery with photos for review. Approved resolutions may be issued as store credit only and may include a product handling fee.

All sealed wax and pack sales are final. Market values fluctuate daily, and Scarlet & Save cannot offer refunds or exchanges under any circumstances once a sealed product is sold. Ownership transfers immediately upon purchase.

All apparel is custom-made to order. Because of this, sales are final. Defective or misprinted items may be exchanged only within 10 days of delivery. To request an exchange, provide your order number and photos of the issue. Size and fit preferences do not qualify for returns or exchanges. Please review the size chart carefully and consider sizing up if you have any concerns about fit.

All pre-order sales are final. Estimated ship dates are provided by the manufacturer and may change without notice. Orders containing both in-stock and pre-order items will ship together once all items are available. Cancellations or refunds for pre-orders are not permitted once payment is processed.

Shipping costs are non-refundable. Apparel exchanges are subject to stock availability. Any item approved for return must be unused and in original condition. Scarlet & Save reserves the right to deny any claim that does not meet policy conditions.